Privacy Policy - How Qriba Protects Your Personal Information
Privacy Policy
Your privacy matters to us. Learn how we collect, use, and protect your personal information on Qriba.
1. Privacy Overview
At Qriba, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.
Secure Data
Your data is encrypted and stored securely
Your Control
You control what information you share
Transparent
Clear information about our practices
By using Qriba, you consent to the practices described in this Privacy Policy. If you do not agree with our practices, please do not use our services.
2. Information We Collect
Personal Information You Provide
- •Account Information:Name, email address, phone number, profile photo
- •Listing Information:Property details, vehicle specifications, service descriptions, product information
- •Communication Data:Messages, reviews, ratings, customer support interactions
- •Payment Information:Billing address, payment method details (processed securely by third-party providers)
Information Automatically Collected
- •Device Information:IP address, browser type, operating system, device identifiers
- •Usage Data:Pages visited, time spent on platform, search queries, click patterns
- •Location Data:General location based on IP address (with your consent for precise location)
- •Cookies and Tracking:Session data, preferences, analytics information
3. How We Use Your Information
We use the collected information for the following purposes:
Service Operations
- • Create and manage user accounts
- • Process listings and transactions
- • Facilitate communication between users
- • Provide customer support
Platform Improvement
- • Analyze usage patterns and trends
- • Improve search and recommendation algorithms
- • Develop new features and services
- • Ensure platform security and prevent fraud
Communication
- • Send important service notifications
- • Provide updates about your listings or inquiries
- • Send promotional content (with your consent)
- • Respond to your questions and requests
Legal Compliance
- • Comply with applicable laws and regulations
- • Respond to legal requests and court orders
- • Protect our rights and interests
- • Investigate and prevent illegal activities
4. How We Share Your Information
We do not sell your personal information to third parties. We may share your information in the following limited circumstances:
With Other Platform Users
When you create listings or communicate through our platform, certain information becomes visible to other users as necessary for the service (e.g., contact information for inquiries).
With Service Providers
We work with trusted third-party service providers for hosting, analytics, payment processing, and customer support. These providers are bound by confidentiality agreements.
For Legal Compliance
We may disclose information when required by law, to protect our rights, or to investigate potential violations of our Terms of Service.
Business Transfers
In the event of a merger, acquisition, or sale of assets, user information may be transferred as part of the transaction.
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our platform:
Essential Cookies
Required for basic platform functionality, user authentication, and security features.
Analytics Cookies
Help us understand how users interact with our platform to improve performance and user experience.
Preference Cookies
Remember your settings, language preferences, and other customization choices.
Marketing Cookies
Track effectiveness of advertising campaigns and personalize marketing content (with your consent).
You can manage your cookie preferences through your browser settings. Note that disabling certain cookies may affect platform functionality.
6. Your Privacy Rights
You have several rights regarding your personal information:
Right to Access
Request a copy of the personal information we hold about you.
Right to Correction
Request correction of inaccurate or incomplete personal information.
Right to Deletion
Request deletion of your personal information (subject to legal obligations).
Right to Portability
Request a copy of your data in a structured, machine-readable format.
Right to Object
Object to processing of your personal information for marketing purposes.
Right to Restriction
Request restriction of processing in certain circumstances.
How to Exercise Your Rights
To exercise any of these rights, please contact us through our contact page or email us directly. We will respond to your request within 30 days.
7. Data Security
We implement appropriate technical and organizational measures to protect your personal information:
Encryption
Data transmission and storage are encrypted using industry-standard protocols
Access Control
Strict access controls ensure only authorized personnel can access data
Monitoring
Continuous monitoring for security threats and vulnerabilities
In the unlikely event of a data breach, we will notify affected users and relevant authorities as required by law.
8. Data Retention
We retain your personal information only as long as necessary for the purposes outlined in this policy:
- •Account information: Retained while your account is active and for 2 years after account closure
- •Transaction records: Retained for 7 years for legal and accounting purposes
- •Communication logs: Retained for 3 years for customer service purposes
- •Analytics data: Aggregated and anonymized data may be retained indefinitely
9. International Data Transfers
Your personal information may be transferred to and processed in countries other than Algeria. We ensure appropriate safeguards are in place:
- •Data processing agreements with adequate protection measures
- •Compliance with international data protection standards
- •Regular assessment of data protection practices in destination countries
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes through:
- •Email notifications to your registered email address
- •Prominent notices on our platform
- •Updates to the 'Last updated' date at the top of this page
Your continued use of our platform after the effective date of the updated policy constitutes your acceptance of the changes.
Questions About Your Privacy?
If you have any questions about this Privacy Policy or how we handle your personal information, we're here to help.